Welcome to ServicerConnect
ServicerConnect is a service of Computershare Trust Company, N.A. administered by our Corporate Trust group.
ServicerConnect offers you a direct link to investor reporting for Structured Product Portfolios and allows you to input data, upload files, and work interactively with those files to correct data exceptions in real time.
System Maintenance - October 22, 2026
10/22/26 6PM ET - 9PM ET - We will be conducting intermittent maintenance. You may experience delays with connectivity, file download or upload during this scheduled maintenance window.
Please contact CTSLink if you have questions or concerns.
MPF Program - Changes to Receiving the Master Servicer Turnaround Report (TAR)
Effective Date: Immediately
New Process: All TARs will now be uploaded to ServicerConnect and can be accessed under the new “TAR Reports” tab. This enhancement centralizes the reports and allows you to download them directly from ServicerConnect.
Important Notes:
Only registered users will have access to these reports.
You will receive an email notification when TAR reports are available. The email includes a link to the ServicerConnect portal (the same site used for loan-level monthly reporting).
Attention MPF Xtra Product PFIs/Servicers
Fannie Mae has postponed the implementation of the expanded LAR 96 format until further notice. Additionally, MPF has posted an Investor Reporting Changes FAQ document for your reference.